Office of the Agency Director

Who We Are

The Office of the Agency Director (OAD) provides leadership and strategic oversight for the Alameda County Social Services Agency (ACSSA).  As the central coordinating body, the OAD ensures that the Agency's programs and services align with county priorities and community needs.  OAD is responsible for guiding policy development, fostering interdepartmental collaboration, and promoting operational excellence across the agency:  Department of Adult and Aging Services (AAS), Department of Children and Family Services (DCFS), Department of Workforce and Benefits Administration (WBA), and Department of Agency Administration and Finance (AAF).  

Committed to equity, responsiveness, and innovation, the OAD chapions initiatives that enhance service delivery, strengthen community partnerships, and support a dedicated and highly skilled workforce.  Through visionary leadership and a focus on continuous improvement, the office plays a vital role in advanving the ACSSA's misstion to provide essential support, helping individuals, families, and communities meet basic needs in times of challenge and move forward with stability, dignity, and purpose.

Offices

  • Office of Public Affairs (OPA)

    Serves as the Agency's designated communications strategist and public face, providing direct access to information about the Agency's operations and activities, including the Director's strategic priorities and policies, key initiatives, and legal mandates.  OPA delivers strategic guidance to the Agency Executive Team (AET) on all media relations, crisis communications, and public records inquiries.